Support

Help with this website and the Plumstead Market Space iPhone app.

Contact us

Email mikerobinson01@yahoo.co.uk. We aim to answer within one working day.

Report an item, an ad or a person

In the app, open the item and tap Report this item, or tap Report under a classified ad. You can also block whoever posted it, so nothing of theirs is shown to you again; blocked people are listed on the Account tab, where you can unblock them. On the website, email us with a link to the item or ad. Every report is looked at within 24 hours.

I forgot my password

Use Forgot your password? and we will email you a link that works for one hour.

Subscriptions and payments

Purchases are made in the iPhone app and billed by Apple. To cancel the Unlimited listings subscription, open Settings on your iPhone, tap your name, then Subscriptions. To ask for a refund, go to reportaproblem.apple.com. If you have reinstalled the app or changed phone, use Restore purchases on the subscription screen.

My classified ad was not approved

The reason is shown under the ad in My ads. Edit the ad and send it again; you do not pay a second time.

Delete my account

In the app: Account tab, then Delete account. On the website: Account, then Delete account. Or email us and we will delete it for you.